Sector 5, Dwarka, New Delhi - 110075 Mon - Sat: 10:00 AM - 6:00 PM
Consumer Protection Act, 2019

Enforcing Consumer Accountability & Full Compensation

Under the modern Consumer Protection Act, 2019, consumers possess robust legal rights against corporate malpractice, deficient services, and deceptive commercial behavior. Advocate Poonam Rani Singh represents aggrieved homebuyers, vehicle owners, policyholders, and corporate consumers before District Consumer Commissions, State Commission, NCDRC, and Real Estate Regulatory Authority (RERA).

Homebuyer Protection: RERA & Consumer Commission

If a builder has delayed the delivery of your residential flat, commercial unit, or plotted property beyond the agreement date, you have the statutory right to seek 100% refund with penal interest (typically SBI MCLR + 2%) or delayed possession compensation along with litigation costs.

Our Consumer Practice Areas

Builder Buyer Disputes & RERA

Legal complaints against real estate developers for indefinite possession delay, unauthorized layout alterations, hidden charges, and non-execution of conveyance deeds.

Insurance Claim Repudiation

Challenging illegal rejection of mediclaim, term life insurance, fire insurance, and marine insurance claims on arbitrary or ambiguous exclusion clauses.

Medical Negligence Claims

Representation against hospitals, nursing homes, and medical professionals for gross surgical lapses, wrong diagnosis, and sub-standard care.

Defective Automobiles & Goods

Claims against automobile manufacturers and electronics companies for persistent manufacturing defects, refusal of warranty replacement, and safety hazards.

Banking & Financial Services

Redressal against unauthorized credit card debits, fraudulent cyber withdrawals, non-return of original property deeds post loan closure, and unlawful recovery agent harassment.

E-Commerce & Unfair Practices

Action against e-commerce portals, airlines, and hospitality platforms for misleading cancellations, false pricing, and refusal of statutory refunds.

Consumer Commissions Represented

  • District Consumer Commission (DCDRC - South West Dwarka)
  • District Commissions (Tis Hazari, Qutab, Saket, Vikas Minar)
  • Delhi State Consumer Disputes Redressal Commission (SCDRC)
  • National Consumer Commission (NCDRC, New Delhi)
  • Delhi RERA & Real Estate Appellate Tribunal
Cheated by a Builder, Insurer, or Company?

Fight back with Senior Consumer Advocate Poonam Rani Singh.

Advocate Poonam Rani Singh

LL.M., LL.B., B.A. (Hons.) Political Science
Enrolled with Bar Council of Delhi

Main Law Office:
204, 2nd Floor, Vardhman Bee Pee Plaza, Sector 5, Dwarka, New Delhi - 110075
Court Chamber:
Court Hall 2, Seat 22, Dwarka District Court
Call: +91 98111 16309 WhatsApp Chambers